Warranty & Repair Requests

Run into an "Oh no!" moment with your Lat & Lo? We are here to help. To submit a Lat & Lo repair request, please click below.  

Your Lat & Lo is covered for the first year from defects or breaks due to manufacturer error. After the first year or for damage outside of warranty protection, a repair fee may be required. In order for us to assess your piece and the required repair steps, please submit a repair form.

If a repair fee or shipping costs are required to repair your piece, or if the piece is unable to be repaired, we will inform you once we have reviewed your submission.

Our goal is to get you back to smiling with your special Lat & Lo ASAP.  

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