Order by 12/10 to receive in time for Christmas within the USA. See our ordering deadlines HERE.
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    Help Center

    FAQ

    Shipping

    When will my custom Lat & Lo™ ship?

    Why does it typically take 14-21 days to ship orders?

    What carrier will you use to ship my order?

    Do you offer RUSH shipping?

    Order Status

    How can I know the status of an order I have placed?

    How can I ask a question about a product or order?

    General Questions

    When will my credit card be charged?

    Can I make a change to my order once it has been submitted?

    What is the difference between gold plated and gold filled jewelry?

    What format do you use to write my coordinates?

    If I ordered a little late, is there something I can print off to show my loved one that something is coming in the mean time while its being made?

    Can you inscribe a specific address' coordinates or the general city?

    What is Argentium® Silver?